Privacy Policy

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CryoStrong Toronto
800 Denison Street, Unit #5, Markham, Ontario, L3R 5M9
www.cryostrongtoronto.com

When you book a session or make a purchase at www.cryostrongtoronto.com, we collect personal information you provide such as your name, email, phone number, and billing details. This information helps us schedule your treatments, manage your account, and ensure you receive personalized care across any of our services—including Cryotherapy, PEMF Therapy, Red & Infrared Light Therapy, Compression Therapy, EMS Body Sculpting, and Vibration Therapy.

Additionally, when you browse our website, we automatically collect your device’s IP address and browser type to help us improve user experience and monitor website performance.

Email and SMS Marketing (if applicable): With your consent, we may send you updates about new treatments, special promotions, wellness tips, or booking reminders via email or text.

How do you get my consent?
By providing your personal information to complete a transaction, schedule a treatment, verify payment, or submit a form, you consent to our collecting and using it for that specific purpose.

If we request your information for any other purpose—such as marketing—we will either ask you directly for your express consent or provide an easy way to opt out.

How do I withdraw my consent?
You may withdraw your consent at any time by contacting us at admin@cryostrongtoronto.com or mailing us at:
CryoStrong Toronto
800 Denison Street, Unit #5
Markham, ON L3R 5M9
Canada

We may disclose your personal information if required by law or if you violate our Terms of Service.

We work with trusted third-party service providers (such as booking software, payment processors, and email platforms) to manage appointments, payments, and communications. These providers only collect and use your information to the extent necessary to perform their services.

Some providers may operate in different jurisdictions, meaning your information may be subject to the laws of those locations (e.g., U.S.-based payment systems may fall under U.S. legislation like the Patriot Act). We recommend reviewing their individual privacy policies for full transparency.

Links:
Our website may contain links to third-party websites. Once you leave our site or are redirected, our Privacy Policy no longer applies. Please review the privacy policies of any external sites you visit.

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, or disclosure.

If you submit payment information, it is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption. While no online method is 100% secure, we comply with PCI-DSS standards and use other accepted security measures.

Important: We are not responsible for any unauthorized access that occurs due to user error or negligence, such as sharing login details or leaving your session unattended.

Our website uses cookies to improve your experience, save session data (like booking selections), and analyze traffic. Cookies are safe, small data files stored on your device that help personalize your experience on our site.

You may choose to disable cookies in your browser settings, but doing so may limit functionality, such as completing online bookings or purchases.

By using our site, you confirm that you are at least the age of majority in your province or territory, or that you are the age of majority and have given consent for any minor dependents to use this site or our services under your supervision.

We may update this Privacy Policy at any time. Changes will be posted on this page and will take immediate effect. If significant changes are made, we will notify you via email or on our homepage.

If CryoStrong Toronto is acquired or merges with another company, your information may be transferred to the new owner to ensure continued service.

To access, correct, amend, or delete any personal information we hold about you—or if you have questions or complaints—please contact:

Privacy Compliance Officer
📧 info@cryostrongtoronto.com
📍 CryoStrong Toronto
800 Denison Street, Unit #5
Markham, ON L3R 5M9
Canada